Last Updated: 2026
These Terms and Conditions govern the use of the Discover Sipi Falls website and participation in tours and activities organized by Discover Sipi Falls.
By using our website or booking a tour, you agree to the terms below.
1. Bookings
Bookings can be made through our website, email, phone, or authorized partners.
A booking is considered confirmed once:
- Payment or deposit has been received, or
- A written confirmation has been issued by Discover Sipi Falls.
2. Payments
Payment methods may include:
- Bank transfer
- Mobile money
- Cash payments
- Other agreed payment methods
Specific payment terms will be communicated during the booking process.
3. Cancellations
Cancellation policies may vary depending on the activity or accommodation involved.
Generally:
- Cancellations made well in advance may qualify for partial refunds.
- Last-minute cancellations may not be refundable.
Specific cancellation conditions will be communicated at the time of booking.
4. Changes to Itineraries
Discover Sipi Falls reserves the right to adjust itineraries due to:
- Weather conditions
- Safety concerns
- Park regulations
- Force majeure events
Any changes will be made with the safety and comfort of guests in mind.
5. Travel Insurance
We strongly recommend that all travelers obtain travel insurance covering:
- Medical emergencies
- Trip cancellations
- Personal belongings
- Travel delays
Discover Sipi Falls is not responsible for personal losses or travel disruptions outside our control.
6. Health and Safety
Participants are responsible for ensuring they are physically capable of participating in the selected activities such as hiking, trekking, or adventure experiences.
Guests must follow instructions provided by guides and safety personnel.
7. Liability
While Discover Sipi Falls strives to provide safe and enjoyable experiences, participation in outdoor activities involves inherent risks.
Discover Sipi Falls shall not be held liable for:
- Personal injury
- Loss of personal belongings
- Delays caused by external circumstances
8. Website Use
All content on this website, including text, images, and logos, belongs to Discover Sipi Falls unless otherwise stated.
Unauthorized reproduction or distribution of website content is prohibited.
9. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Uganda.
10. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Discover Sipi Falls
Mount Elgon – Eastern Uganda
Email: info@discoversipifalls.com
Phone / WhatsApp: +256 778 123 919